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Privacy Policy
NextGen Finance (NGF) is operated by Soft Skills School Ltd (“NGF”, “we”, “us”, or “our”), a company registered in the United Kingdom.
This Privacy Policy explains how we collect, use, share and protect personal information when you use the NGF website and platform, wherever in the world you are joining us from.
NGF is a learning platform used by children and young people aged 6 to 18. Protecting the privacy of our younger users is central to how we operate, and this policy includes a dedicated section explaining exactly how we handle children’s information.
1. Who This Policy Applies To
This policy applies to parents and guardians who register an account, to schools and organisations who register students, and to the children and young people who use NGF through an account set up on their behalf.
Anyone registering a child on NGF must be their parent, legal guardian, or an authorised representative of a school or organisation with appropriate consent in place.
2. Information We Collect
Account and Registration Information
- Parent or guardian name, email address, and contact details.
- Child’s first name, age or date of birth, country, and the programme or courses they are registered for.
- We ask for a child’s country because NGF includes a global leaderboard and international student competitions. This allows us to display country and regional rankings and confirm eligibility for competitions.
- School or organisation name and contact details for institutional registrations.
Learning and Progress Information
- Courses started and completed.
- Quiz results, points earned, and leaderboard activity.
- Certificates issued and workbook or challenge submissions.
Payment Information
- Billing name, address, and payment details processed securely by our third-party payment provider.
- NGF does not directly store full card details.
Technical and Usage Information
- IP address.
- Device and browser type.
- Pages visited and general usage patterns collected automatically to improve the platform.
Newsletter and Communications
- Name and email address if you subscribe to receive newsletters, offers, holiday clubs, the Money Summit, and global competitions.
3. How We Use Your Information
- Create and manage accounts.
- Provide access to courses, certificates, and the leaderboard.
- Display country and regional rankings.
- Determine eligibility for global and regional competitions.
- Process payments and manage subscriptions.
- Provide dashboards for parents and schools.
- Send important account and service updates.
- Send newsletters and promotional content where you have opted in.
- Maintain platform security and prevent misuse.
- Improve the platform and curriculum.
4. Children’s Privacy
NGF is designed for children aged 6 to 18, and we take extra care with children’s personal information.
- Accounts must be created by a parent, guardian, or authorised school representative.
- We only collect information necessary to provide the learning experience.
- We do not require home addresses, phone numbers, or unnecessary personal information.
- NGF does not include public chat or messaging between learners.
- The leaderboard displays only a first name, country, and points.
- We never display a child’s exact location or school.
- We do not sell children’s personal information or use it for targeted advertising.
- Parents and guardians may review, update, or request deletion of their child’s information.
5. Our Legal Basis for Processing Information
Where UK or EU data protection law applies, we rely on the following legal bases:
- Contract – To provide the courses, dashboard, and certificates.
- Consent – For newsletters and where required for children’s data.
- Legitimate Interests – To improve security, understand platform usage, and enhance our curriculum.
- Legal Obligation – Where required for tax, accounting, or legal compliance.
6. How We Share Information
We do not sell personal information.
Information is shared only:
- With trusted providers such as payment processors, hosting providers, and email platforms.
- With schools or organisations regarding the students they have registered.
- Where required by law.
- As part of a merger, acquisition, or business transfer while maintaining equivalent privacy protections.
7. International Use and Data Transfers
NGF is registered in the United Kingdom but serves users worldwide.
Where personal information is transferred outside the UK or European Economic Area, appropriate safeguards are used to protect your information.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of personal information.
- Restrict or object to certain processing.
- Receive a portable copy of your data.
- Withdraw consent at any time.
To exercise these rights, including on behalf of your child, please contact us using the details below.
9. Data Retention
We retain personal information while your account remains active and for a reasonable period afterwards to meet legal, accounting, and reporting requirements.
If your account is cancelled, learning records and certificates remain available should the account be reactivated unless deletion is specifically requested.
10. Data Security
We use appropriate technical and organisational measures to protect your information, including secure storage, restricted access, and secure payment processing through trusted third-party providers.
Although no system is completely secure, we work to maintain a high standard of protection.
11. Cookies and Similar Technologies
NGF uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used.
Where required by law, we will request your consent before using non-essential cookies. You can also manage cookie preferences through your browser settings.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: info@softskillsschoolltd.com
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Where significant changes are made, we will take reasonable steps to notify registered users. The date shown at the top of this policy indicates when it was last updated.
